Privacy Policy

1. Website operator and scope

This website is operated by Ningbo Wanrong Special Steel Co., Ltd. (宁波万荣特种钢有限公司), using the WANRONG METAL brand. This policy covers browsing our international and China sites, preparing enquiries, saving product selections and requesting the international product catalogue.

For privacy enquiries concerning the international site, contact hello@wanrongmetal.com. For the China site, contact 514618086@qq.com.cn. Communications through email, WhatsApp or social platforms also involve the providers you choose to use.

2. Information you choose to provide

Enquiry fields: name and email are required. Product categories, mobile number, company and country or region are optional. Provide at least one product category, a written requirement, a valid file or a complete product configuration. You may combine these and do not need to repeat specifications already included in a file or configuration.

Product selections: product form, grade, dimensions, quantity, finish, processing, packaging, delivery requirements and any notes you enter. On the international site, you may also prepare a multi-product Enquiry List.

Requirement files: before submission, selected files and their names, sizes, types and modification times remain in this site session’s memory. When you confirm submission, files are uploaded to private storage and checked for size and file type. Compressed files are not automatically extracted.

International catalogue requests: enter your email to receive the PDF download and allow our team to follow up on your product interest. The China site has no catalogue download form.

The current page path, language, catalogue entry point and campaign parameters identify the source of a submitted enquiry or catalogue request. If you accept analytics, screened page and event information is also used for website measurement, as explained in section 8. Please leave out unrelated personal or sensitive information, and information about others that you are not authorised to provide.

3. Enquiry review and catalogue downloads

Review Enquiry first creates a summary for you to check. Submit Enquiry then uploads the listed files and sends your contact details, requirements and product selections to our reception service. A reference number is shown only after the enquiry and its files have been saved. If the service is unavailable or the receipt cannot be confirmed, the form tells you and keeps your entries for retry.

When you request the international catalogue, your email, the catalogue version and request-source information are saved in our private reception storage before the PDF download starts. The request is passed to Kepler X as a catalogue request, separately from purchasing enquiries. Repeated requests for the same edition and email are linked to one sales lead, with the individual requests retained. This does not subscribe you to a mailing list or send an automatic email.

If a catalogue request cannot be saved, you can retry or choose the direct PDF download without saving your email. The website does not show a saved-request receipt for that direct download.

If you choose to send an email or WhatsApp message, the recipient and relevant provider receive what you send. These messages are separate from the website submission service.

4. Product drafts and your Enquiry List

Product configurations are saved as a temporary draft for the current browser tab. The international Enquiry List is stored separately. They use browser session storage so you can refresh, return and edit. If storage is unavailable, shared memory supports navigation within the site; a reload may require you to select the products again.

Name, email and other contact-form fields are not automatically copied into product drafts. Text you enter in product notes is saved with the draft, so avoid including unrelated personal or sensitive information there.

You can edit drafts, remove or clear Enquiry List items, or clear the browser’s site data. Switching through the website’s footer language control clears the related drafts and list. Session storage normally lasts for the tab’s session, but browser session recovery may restore it. Typing a different site address does not run the language-switch clearing action.

5. Purposes and your choices

The form organises your selected products and requirements and, when you submit, provides the information to our sales team to respond to your purchasing request. Catalogue contact information is used to respond to your product interest. Optional contact fields are not required for submission. You can browse product information without completing either form.

When you contact our sales team by email or WhatsApp, the information you send can be used to answer your questions, clarify materials and processing requirements and discuss the purchase you have requested. Contacting us about a purchase does not subscribe you to marketing messages or authorise an external platform.

This website serves industrial purchasing and business contacts and is not directed at children. A parent or guardian who believes a child has provided personal information can contact us using the addresses in this policy.

6. Hosting and external services

The website and enquiry reception service run on Cloudflare Workers. Browsing, downloading and submitting enquiries require network requests to this infrastructure, which may process IP addresses, browser or device information, request times, URLs and access logs to deliver and secure the website. Enquiry records and requirement files are held in private Cloudflare R2 storage; files are not publicly listed.

Submitted contact details, purchasing requirements, product selections, source information and time-limited attachment download links are passed directly to Wanrong’s Kepler X system through its website interface for sales follow-up. International catalogue emails and request-source information use the same receiving system but are labelled separately as catalogue requests.

When analytics is accepted, screened measurement information is sent to Google Analytics. Google may process that information outside mainland China under its own service terms and privacy policy. The website does not use Google Analytics to identify you by your contact details.

WhatsApp links may include a general greeting or product name, but do not automatically include form contact details, requirement text or files. Email links open your email application with a subject; you add attachments yourself. Facebook and LinkedIn are external links, rather than embedded social or chat scripts.

After you open an external service, its provider handles the relevant visit, account, chat or email under its own rules. Hosting and communication services you choose may involve processing outside mainland China. Local form previews, website requests and external communications are distinct processing activities.

7. Retention, clearing and security

Before you confirm submission, enquiry contact details, requirement text and selected files remain in the current language site’s memory during client-side navigation. Reloading or actually leaving the website clears them; the site also resets them when a page returns from the browser’s back-forward cache. Using the footer language switch clears them as well.

Personal information in submitted enquiry and catalogue-request records is kept for 365 days and uploaded requirement files for 90 days, then scheduled for removal in batches from the reception storage. A minimal technical marker may remain after enquiry or catalogue-request personal information is cleared, to coordinate cleanup and prevent duplicate processing during retries. It contains no contact details, requirement content or files and is not retained as a sales lead. Unsubmitted uploads are scheduled for removal after 24 hours. Sales follow-up records, email communications and information needed for an ongoing order are handled separately according to the business relationship and applicable obligations.

You can remove files before sending. Product drafts and list storage are explained in section 4. Downloaded PDFs, browser autofill and browser history are managed on your device and are not automatically deleted when you close this website.

Clearing the local form does not erase a received enquiry, emails or chats you have sent, or hosting access logs. Use the contact details in section 9 for requests about information already sent to us, and the relevant provider’s controls for its account records.

On a shared device, clear product drafts and site data when finished. Do not include passwords, identity documents, bank details or other unrelated information in your requirements.

8. Cookies, source information and analytics

Our international and China sites use Google Analytics 4 only after you accept analytics in the website’s analytics choices. Before acceptance, or after refusal, Google Analytics is not loaded and no analytics requests are sent to Google. Refusing analytics does not prevent enquiries, catalogue downloads or browsing. We do not use advertising pixels or embedded third-party chat widgets.

If you accept analytics, Google Analytics may use cookies and technical information such as browser, device and website interactions to measure visits, enquiry receipts, catalogue requests and contact-link clicks. Screened page paths, language, catalogue or product context and campaign information can accompany events. We do not send names, emails, companies, requirement text, attachment names or signed download links to Google Analytics. A click or a download start is not recorded as an enquiry receipt.

Your analytics choice is stored in this browser for 180 days. Use Analytics Preferences in the footer to change or withdraw it; withdrawal stops future analytics collection. GA4 user-level and event-level data retention is set to two months. Product drafts and the Enquiry List use separate session storage. Rate limiting uses a keyed hash of the request IP address, with the reception-system counter scheduled for removal after two days.

9. Privacy requests and contact

You can edit entries before review, remove files or clear product drafts. You may also request access, a copy, correction, deletion, withdrawal of consent or an explanation of processing as provided by applicable law. Email hello@wanrongmetal.com, identifying the website and information concerned and how we can contact you. Requests about the China site may also be sent to 514618086@qq.com.cn.

We will consider requests against the information actually held and applicable law. Where necessary, verification will be proportionate to the request; please do not send unrelated identity documents through a public page. Withdrawal does not affect lawful processing already carried out on the basis of consent. Information subject to a legal retention requirement will be handled accordingly.

Unsent local form entries have no server copy for us to retrieve; you can clear them directly in your browser. For data independently handled by an external platform, you can also use that platform’s privacy channels.

10. Policy updates

This policy was updated on 1 November 2026. We will show later revision dates on this page and explain material changes to purposes, information categories, reception methods or service providers.